Phyllis Lee is the Vice President of Content Development at the Center for Internet Security. (CIS). She has over 25 years of experience in information assurance and has performed vulnerability assessments, virtualization research and worked in security automation. Prior to joining CIS, Lee worked at the National Security Agency (NSA) focusing on the intersection between malware and virtualization, which included collaboration with MIT Lincoln Labs. Lee also participated in a variety of security automation standardization efforts and led the security automation strategy for the NSA Information Assurance Directorate (IAD). She graduated from Johns Hopkins University with a Master of Science in Computer Science.
With over 20 years of experience in sales and marketing, including two successful exits, Carrie specialize in empowering IT service business owners to scale their operations and achieve successful exits Her expertise covers a broad range of areas, including sales development, content marketing, virtual events, and trade show strategies—always centered around building repeatable, scalable sales processes.
Carrie has partnered with organizations ranging from seven-figure service firms to billion-dollar tech unicorns, driving revenue growth through strategic go-to-market initiatives, high-impact outbound campaigns, compelling content creation, and fostering strong client and partner relationships.
Raphaël is an established product leader with over a decade of experience in cloud infrastructure and security. His career has taken him across continents and through entrepreneurship, startups and Google. He has built cybersecurity products and solutions for companies large and small covering diverse areas such as mobile operating systems, device management, zero trust, and the cloud.
Zibeon “ZB” Serrato is the Sr. Director of Product, MSP at Bitdefender, bringing nearly 20 years of MSP leadership expertise to the role. Known for building security teams that have ranked among CRN’s top MSPs/MSSPs, he is deeply committed to helping MSPs improve security outcomes, reduce risk, and boost profitability. Recognized for his engaging, down-to-earth approach, ZB frequently shares his expertise at industry events, advising startups, trade associations, and other cybersecurity vendors.
Sharon manages day-to-day content on ChannelE2E and serves as Editorial Director for CyberRisk Alliance’s Channel Brands. She also covers enterprise-class technology companies, strategic alliances and channel partner strategies. Sharon is a veteran tech journalist and editor with more than 25 years experience in the industry, and has previously held key editorial, content and leadership positions at Techstrong Group, CIO.com, Ziff Davis Enterprise and CRN.